Browse Online Support Visit the Scuf Gaming support page for quick answers to commonly asked questions about your SCUF controller. I sent my scuf controller in about a month ago for repair. "Us," "our" or "we"- Any Scuf Gaming entity including, but not limited to, Scuf Gaming International, LLC, Scuf Gaming Europe Ltd., its affiliates and/or subsidiaries. The SCUF team is committed to helping you find answers. 1. How do I return my order for a refund? Change your game. Sign up for promos, news and other cool stuff! I sent my scuf controller in about a month ago for repair. Discounts average $9 off with a ScufGaming promo code or coupon. This Warranty may not be transferred to a third party and this Warranty shall be your sole remedy unless otherwise required by applicable law. For all repairs or refurbishments performed by Scuf Gaming, the Warranty Period is the later of (i) three months (90 days) beginning the date the Product was shipped back to you, or (ii) the original Warranty Period from the original purchase of the Product. All disputes which occur or arise from this Warranty shall be disputed and resolved where the Company is located, or in the United States District Court for the Northern District of Georgia, Atlanta Division, U.S.A. As a user of the Product, you understand, agree and accept the terms of this Warranty and agree to abide by any Product Terms and Conditions not contained herein, but shall be deemed a part of the Warranty as if originally included herein. https://help.corsair.com/hc/en-us/sections/360005968672-Warranties-Replacements-Repair, https://customercare.scufgaming.com/hc/en-us/categories/360003901092-Warranty-Repair. How much does it cost to repair / upgrade my controller? After numerous attempts to email they never got back to me. traceable shipping service. SCUF Update on COVID-19 December 2020. SCUF created the performance controller category in 2011. If it does break, they won’t be able to repair it. After numerous attempts to email they never got back to me. For all new Game Controllers and Accessories purchased from an Authorized Reseller, the Warranty Period is 6 months (180 days) beginning the date the Game Controller or Accessory was sold to you by the reseller unless otherwise required by law. 4 months later it arrived even though I was charged the full price from the moment I clicked “order”. "You", "your", or "customer" – The original purchaser/original end-user of a Game Controller or Accessory. Scuf Gaming Support; Warranty & Repair; Warranty Information; If I am outside of my warranty, can you still repair my item? 17 talking about this. I know scufs warranty is only 6mos just trues to get the controller serviced to which they responded “We need YOU to pay US $69.99 for a repair for damages WE cashed to YOUR controller”. Security Service membership has a number of free and discounted benefits, including free notary service, free signature guarantee service, free self-service coin counters, and discounted tax services. This Warranty will not be changed, added to or modified in any way by other terms and conditions which are not included herein. If your Product is no longer covered by the Warranty, you are responsible for one hundred percent (100%) of the cost to repair or replace the Product as well as all shipping costs to and from Scuf Gaming. If I am outside of my warranty, can you still repair my item? Upon the initial use of your Warranty and after your repaired or replaced Product has been shipped to you, the repair/refurbishment Warranty Period listed above will apply to the Product. This Warranty does not protect any Gaming Controller, Headset, device, apparatus or Accessory not purchased directly from us. Alex Boyd If your Product is not covered under the Warranty, your Product will not be repaired or replaced until we receive payment from you. Security Service Online Banking Support - 1.800.229.0158 (Toll-free) Security Service Mobile Banking Support - 1.800.229.0158 (Toll-free) Bill Pay Support - 1.800.229.0158 (Toll-free), billpay@ssfcu.org 1; Credit Card Support - 1.800.725.5411 (Toll-free) Power Protected Checking ID Theft Assistance - 1.877.421.0515 (Toll-free) What is the Scuf Gaming return policy? Creating a Return. You are welcome to use our self-service option found HERE. Warranty Information. Will SCUF pay for repair item shipping costs? California State University, Fullerton Campus Website. I got the run around on how to SELF fix the controller(I AM NOT A SERVICE TECH) instead of them issuing me a refund. 30 emails later going back and forth. 1,404 talking about this. Terrible customer service and quality An absolute scam. During the 2018 Legislation Session, the General Assembly enacted the Service Capacity Upgrade Fund (SCUF), through HB 487, Section 139. For all repairs or refurbishments performed by Scuf Gaming, the Warranty Period is the later of (i) three months (90 days) beginning the date the Product was shipped back to you, or (ii) the original Warranty Period from the original purchase of the Product. I ordered a PS4 scuf controller for my son and the website didn’t make it clear that the EMR technology is an option, and my son didn’t know about it either until he tried adjusting controls and configuring arrow keys or whatever. Please be sure to … What is the SCUF warranty? During the 2018 Legislation Session, the General Assembly enacted the Service Capacity Upgrade Fund (SCUF), through HB 487, Section 139.
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